Cookie Policy — FlowPay

1. What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences and improve your experience.

2. How We Use Cookies

FlowPay, operated by Carvalho Alves Servicos de Tecnologia da Informacao LTDA (CNPJ: 27.270.649/0001-89), uses the following types of cookies:

Essential Cookies

Required for the checkout to function. These handle session management, authentication, and security. Cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with the platform. We use this data to improve performance and user experience.

Marketing/Tracking Cookies

Used by merchants who configure Meta Pixel, Google Ads, or TikTok Pixel on their checkout pages. These cookies are set by third-party advertising platforms to track conversions.

3. Third-Party Cookies

Depending on merchant configuration, third-party cookies may be set by:

Stripe — for payment processing and fraud prevention
Meta (Facebook) — for conversion tracking via Pixel
Google — for Google Ads conversion tracking
TikTok — for TikTok Ads conversion tracking

4. Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

View what cookies are stored
Delete individual or all cookies
Block cookies from specific or all sites
Set preferences for future cookies

Note: Disabling essential cookies may prevent the checkout from functioning correctly.

5. Cookie Retention

Session cookies — deleted when you close your browser
Persistent cookies — remain for a set period (typically 30 days to 1 year)
Third-party cookies — retention varies by provider

6. Changes to This Policy

We may update this Cookie Policy periodically. Changes will be posted on this page with an updated date.

7. Contact

For questions about our use of cookies, contact us at contato@flow-checkout.com.